Submit a request

Welcome to our new Contact Us page.

98point6 is part of Transcarent, a health and care experience company that makes it easy for people to access high-quality, affordable care.

If you have contacted us before:
If you need to find your previous messages with the Support Team through our older page (12/1/23 or before), you can click on 'Sign in', then click 'Get a Password' and enter your previously used email address. This will generate a password reset email and once reset, you can Sign in and access your prior messages.

Please note:
Contacts submitted through the request form are not monitored 24/7, if a request is submitted after business hours, your request will be addressed on the next day. The form is not intended for medical emergencies.

Our goal is to respond to your request within one business day. Our Customer Support hours are Monday through Sunday, 8AM-4PM PST.